Last updated: May 2026
Terms and Conditions
Welcome to Care Made Clear. These Terms and Conditions govern your use of our website and specialist care advisory services. By accessing our site or engaging our services, you agree to be bound by these terms. Our commitment is to provide families with clear, independent, and supportive guidance through the complexities of geriatric care in the UK.
1. General Terms
These General Terms govern your use of the Care Made Clear website and our advisory services. By accessing our platform, you agree to be bound by these terms in full. If you disagree with any part of these terms, you must not use our services.
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the service following the posting of changes will constitute your acceptance of those changes.
Our services are intended for residents of the United Kingdom. While we strive to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
Intellectual property rights for all material on Care Made Clear are owned by us or our licensors. You may view and print pages from the website for your own personal use, subject to restrictions set in these terms and conditions.
2. User Responsibilities
- Users must provide accurate, complete, and up-to-date information when engaging with our services.
- You are responsible for ensuring that any decisions made based on our advice are suitable for your specific legal and financial circumstances.
- Users must not use the website or services for any unlawful purpose or in a way that interferes with the rights of others.
- Any content provided to us, including via enquiry forms, must be respectful and free from offensive or harmful material.
- Users are responsible for maintaining the confidentiality of any communication or documents provided during the advisory process.
3. Service Specific Terms
Care Made Clear is an independent care advice service providing guidance and practical support to families navigating health and social care decisions.
Our support is tailored to each individual situation, helping families better understand care options, hospital discharge, NHS Continuing Healthcare (CHC), and funding processes. We aim to provide clear, straightforward guidance to help you feel more informed and confident when making important decisions.
Please note that we do not provide clinical medical care, legal advice, or regulated financial advice. Our guidance is based on the information shared with us and current UK health and social care guidance.
4. Disclaimers and Limitations of Liability
Care Made Clear provides independent information and advisory services only. We are not a medical, legal, or financial service. All advice provided is based on our professional experience and interpretation of current health and social care guidelines in the UK.
While we strive for complete accuracy, we cannot guarantee that information from third parties or public authorities is error-free. Care Made Clear shall not be held liable for any decisions made by the user based on the information provided, nor for any indirect or consequential loss arising from the use of our services.
5. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.